Terms & Conditions

Store Policies

Quick and Simple Purchase

a. Simply click the items you want to buy into shopping carts

b. Enter your membership no. (If it is your first purchase, please kindly register)

c. Check the total amount.

d. Purchase completed


Payment Method

Paypal


Packaging

Careful and well-packed with proper material.


Pre-Order

Pre-order item would be sent with other regular item. If you want to send separately, please contact us. Extra USD shipping would be needed.

  • The estimated release date is only for your reference. Final release date is determined by manufacturer.

  • Final product occasionally would be different from the initial official picture.

  • Seller would not be responsible for above situations; pre-order item and deposit is NOT refundable in these case.

    • Deposit refundable only for the case of announced not coming / producing pre-order products.
    • Customer would bare the 5% Paypal charge of the Pre-Order cancellation.


    Resolution Center

    1) Defect or wrong Item

    If you found your item have any defect or incorrect, please contact us within 7 days from the date you received the parcel.

    Please send us picture to our email: info@7toys7.com , then our customer representative would contact you as soon as we could.

    2) Parcel is unclaimed and being returned

    i)  If the parcel is returned by post office due to unclaimed, you would receive a mail from us. You could either ~

    a) Have an item price refunded  OR

    b) Have an item resent at your cost.

    ii) If the parcel is returned by post office due to our mistake, we would be responsible for sending it back to you.

    3) Return Policy

    * Exchange within 5 day once received the parcel, buyer pays return shipping

    * Items return to us must in good and new condition

    * Not Applicable to Box Set or item defect caused by artifical or misuse

    * Exchange item must of same value, same catagories



    Enquiry

    Please contact our Customer representative at info@7toys7.com